We want you to be satisfied with your purchase. If you are not completely happy, you may request a return subject to the conditions below.
Return Eligibility
- Returns must be requested within [X] days of receiving the product.
- Items must be unused, unworn, and in their original packaging.
- Proof of purchase or order confirmation is required.
- Customized, personalized, or final-sale items are not eligible for return unless defective.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within [X] days of delivery with photos of the issue. We will arrange a replacement or refund where applicable.
Return Process
- Contact our support team at [email address].
- Provide your order number and reason for return.
- Once approved, follow the return instructions provided.
- Ship the item back to the designated return address.
Refunds
- Refunds are processed after the returned item is received and inspected.
- Approved refunds will be issued to the original payment method.
- Processing times may vary depending on your bank or payment provider.
Shipping Costs
- Return shipping costs are the customer’s responsibility unless the item is defective, damaged, or incorrect.
- Original shipping charges are non-refundable unless required by law.