This Payment Policy explains how payments are processed and managed on our platform.
Accepted Payment Methods
We accept the following payment options:
- Credit/Debit Cards
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking
- Wallets (if supported)
- Other methods supported by our payment gateway
Payment Processing
- All payments are processed securely through trusted payment gateways.
- Once payment is successful, your order or subscription will be confirmed immediately or within a short processing time.
- In case of payment failure, the amount (if deducted) will be automatically refunded by your bank or payment provider.
Security
- We use encrypted and secure systems to protect all transactions.
- We do not store any card or banking details on our servers.
- All transactions comply with standard security protocols.
Pricing & Taxes
- All prices are listed in [currency].
- Applicable taxes may be included or added at checkout, depending on your location.
- Prices are subject to change without prior notice.
Failed Transactions
- If a transaction fails, please retry after checking your payment details.
- If money is deducted but the order is not confirmed, contact your bank or our support team with transaction details.
Refunds
- Refunds (if applicable) will be processed to the original payment method.
- Refund time may take 5–10 business days depending on your bank or payment provider.
Disputes
- For any payment issues, contact our support team before raising a dispute or chargeback.
- Unauthorized disputes may affect your account access.
Contact Us
For payment support:
- Email : silkshots@gmail.com
- Phone : 0123456789